Bag Lady Collects Items for Foster Children

Wednesday, April 15th, 2015

When Child Protective Services and the police show up at a home to remove children from an unloving environment, they try to grab items that the children might want/need when they go to a foster home. Often times, those items are simply thrown into a trash bag because there’s nothing else to use. Once the children are taken away from the home and placed elsewhere, they’re left with their trash bag full of items pulled from the house that often times are dirty and damaged.

backpacksLeinbach Services is partnering with Susan Bishop and DCS to provide backpacks and toiletries for the children facing these horrible circumstances in order to give them something nice, something they can keep that will hold what’s left of their belongings. Bishop’s goal is to raise 740 bags because that’s the number that was estimated how many children are taken out of their homes a year in our area.

When you watch a child crying their eyes out while being taken from their home where they weren’t tended to, it breaks your heart and you want to do something that will help them,” Bishop said. “I can’t be there to help all of those children process what’s happening to them, but I can give them something to hold on to during difficult those times.”

Small tokens of kindness on your part greatly impacts the lives of these children during an extremely difficult toiletriesprocess. If you would like to fill the backpack with toiletries items, especially in the small or travel sizes, that would be greatly appreciated. You can drop off any donations at our Kingsport office location at 4924 Fort Henry Dr. Suite F between the hours of 9 a.m. to 4 p.m.

A suggested list of items to put in the backpack:

  • shampoo
  • bodywash
  • toothpaste
  • toothbrush
  • deodorant
  • brush
  • hand soap

Get Estimates

Monday, April 13th, 2015

Step 4: Get estimates from three different companies

This is part four of a 6 part series on how to hire a contractor to do work in your home. You want the best contractor to do business with, and we want to help.Handyman

Once you’ve narrowed your search to a handful of potential contractors, you want to get written quotes and detailed estimates from at least three. This is a time-consuming process, and it requires extra effort upfront, but it ends with your home having high-quality renovations and equipment for the fairest price.

Why you need three estimates: this helps you realize the scope of the project and just how detailed and time-consuming it’ll be so you know what you’re getting yourself into before the work even begins. The estimates should contain the overall scope of the project with completion dates clearly documented.

Itemized estimates: Ask for a written itemized estimate so you get the full picture of the total cost. Just because one contractor hands you a cheap estimate, doesn’t mean the actual bill will still be cheap. The cheap contractor may be using sub-par materials that won’t be worth the money, time, and effort you invest in your home. If you really like one contractor but their prices are higher than the others, ask them why their price is higher and if they would be willing to meet the less expensive price. They may have priced you better work or more expense equipment. Often times a really low price today will cost you more by the end of the project because short cuts were taken.

Questions to ask: Call the city you live in to describe your project and ask if you’ll need any permits. That way, you’re armed with the correct information. Then you can ask your three potential contractors if you’ll need permits to get a feel of how knowledgeable and trustworthy they are. Ask about their licensing and insurance. Ask for a list of the subcontractors that will be used in your project and for their licensing information as well.

Communication with contractors: By asking potential contractors for estimates, you’re beginning a conversation with them. Use this as an opportunity to check for red flags. How does the contractor communicate? Are the exchanges open, honest, and quickly attended? If it’s hard to get in contact or hear back from them in the beginning, save yourself the headache. If they’re rude or unpleasant to work with now, forget them. Move to the next contractor.

Red Flags: Anyone using high pressure sales techniques, only accepts cash, or doesn’t want to use a written contract. Also, never get any permit for a contractor, because if they mess up the person whose name is on the permit is held responsible. That takes all the responsibility off of the contractors and onto you.

When you hire Leinbach Services INC, you can call us anytime, day or night, even holidays, for excellent customer service. We offer special financing with approved credit. Call us to get an estimate Monday to Friday from 8 a.m. to 5 p.m.  Call Leinbach Services Inc. for your heating and cooling needs. We also do electrical, plumbing and handyman services.

Johnson City 423.282.4983          Bristol 423.764.0126       Kingsport 423.239.3147

Do you have experience with a contractor that was difficult to get a hold of or to follow-up with you? We would love to hear your experience with any type of contractors. Did you know what you’re getting into? What would you have done different if you could turn back time?

Keep reading to find out the next step in hiring a contractor.

*Following these tips doesn’t guarantee you won’t hire a conman. Use your best judgment and gut feelings before letting anyone into your home.*

Licensed, Bonded, and Insured

Monday, April 6th, 2015

Part 3: Licensed, bonded, and insured

This is part three of a 6 part series on how to hire a contractor to do work in your home. You want the best contractor to do business with, and we want to help.

HandymanHere’s some information that you might not have considered when hiring a contractor.

Licensed: A contractor requires a license when the cost of the project exceeds $25,000 in labor and materials as well as any project that requires a building permit. For a contractor to acquire a license means the state and/or city checked the contractor’s background to see if they have met the minimum education requirements, written exams, and on-the-job experience. Ask the contractor to provide documentation of the license to ensure they have the right type to perform the work you need done and that the name on the license is the contractor’s name. Ask for their name and license number to check for yourself at or call Tennessee’s Department of Commerce and Insurance at 1-800-544-7693. You want to check out the license to ensure it is active, not revoked or forged, as well as the right type of license for your project.

Bonded: Contractors who are bonded are providing insurance for their customers. If a contractor who is bonded doesn’t perform to state rules, they can be fined and penalized. However, note that unless a bond is issued for your project at the local level (as part of the permit), a bond may not have been obtained for you. Some city governments require contractors to be bonded in the city in which they’re working. For example, if the contractor has a bond for Johnson City and you live in Kingsport, then you’re not covered.

Insured: When someone gets hurt at your house, you can be held financially responsible, even when it’s someone you’ve hired to do work on your home. A license does not absolutely mean the contractor is covered by Workers Compensation, because there are exemptions. Check the Department of Labor’s website at WC Insurance Verification Search to see if their insurance coverage is active.

Leinbach Services technicians have met and exceeded all educational requirements, written exams, and on-the-job experience. Our technicians are licensed, bonded, and insured with workers compensation and general liability insurance. Additionally, they’re background checked and drug tested. You can receive a picture and biography of your technician via email before your service, so you will recognize them when they arrive in a marked van, wearing a uniform, and a picture id. Call us today to schedule an appointment:  Johnson City 423.282.4983               Bristol 423.764.0126                      Kingsport 423.239.3147

If you’ve encountered a fraud in disguise, please let us know how you handled the situation. Did you figure it out before you hired the con man contractor, or did you not find out till it was too late?

Keep reading to find out the next step in hiring a contractor.

*Following these tips doesn’t guarantee you won’t hire a con man. Use your best judgment and gut feelings before letting anyone into your home.*

Call Leinbach Services Inc. for your heating and cooling needs. We also do electrical, plumbing and handyman services.

Reviews for local contractors

Friday, March 27th, 2015

This is part two of a 6 part series on how to hire a contractor to do work in your home. You want the best contractor to do business with, and we want to help.

Don’t fall prey to contractors who bet you won’t first look them up online through credible sources. Be proactive and informed by searching review sites for contractors before letting them into your home.

Here are a few websites you can search for potential contractors:

Google: According to the Tennessee Department of Commerce and Insurance a contractor can list a local business street address, but that doesn’t mean they’ll remain until the work is completed. Fraudulent contractors set up a short term business location with a month-to-month lease using their building management’s telephone services and street address. Be smart by also gathering their license plate number and research their contact information online.

Better Business Bureau of East Tennessee is available to help you find and review businesses you can trust. If you were overwhelmed after asking your friends for a recommendation or if you don’t know where to start, this is a trustworthy place to go. You can search on the BBB website using the name, phone number, or email address to find out their score (graded on a A+ to F scale) and read reviews from customers. The BBB encourages business to adopt certain customer service protocols and accredits those who pay for membership.

Angie’s List is a website where you can search for a contractor and browse their lists of reviewed contractors to see who you want to hire. The reviews are anonymously posted, but are screened to ensure it’s legitimate reviews and not simply business owners giving their own company praise through a certified data collection process. When businesses pay Angie’s List for advertisement, they’re bumped up in the search list than they naturally would have been had they not paid. Consumers who pay for Angie’s List subscription receive discounts from highly rated service companies.

Yelp defines itself as a review site that connects people to great local businesses. You don’t need to pay to read reviews or post your own reviews. Business owners can create a free account to post photos and private message their customers, which is good for the business since they can resolve any issues a customer post about. However, if that customer then feels satisfied with how the business is handling the complaint, then they may delete the negative review. Once you show up on the site, you never see the negative review.

Visit a current worksite: Visit a current worksite that your contractor has. Ask the homeowner what their experience has been. Were the workers on time and do they clean up after themselves? If there are ever problems, do they fix it?

Leinbach Services INC provides superior customer service. You’re free to look up our reviews on any review site to see how we’re scored and how we respond to our customers. Johnson City 423.282.4983 Bristol 423.764.0126 Kingsport 423.239.3147

We want to know which websites you visit when you’re looking for reviews from previous customers. How do you feel when you read negative reviews and what impact that has on you when you consider who to hire?

Keep reading to find out the next step in hiring a contractor.

*Following these tips doesn’t guarantee you won’t hire a conman. Use your best judgment and gut feelings before letting anyone into your home.*


Energy Star Maintenance Checklist

Monday, March 16th, 2015
This is Ms. Pruitt's new installed outside unit.

This is Ms. Pruitt’s new installed outside unit.

Maintain your equipment to prevent future problems and unwanted costs. Keep your cooling and heating system at peak performance by having a contractor do annual pre-season check-ups. Contractors get busy once summer and winter come, so it’s best to check the cooling system in the spring and the heating system in the fall. To remember, you might plan the check-ups around the time changes in the spring and fall.

A typical maintenance check-up should include the following.
• Check thermostat settings to ensure the cooling and heating system keeps you comfortable when you are home and saves energy while you are away.
• Tighten all electrical connections and measure voltage and current on motors. Faulty electrical connections can cause unsafe operation of your system and reduce the life of major components.
• Lubricate all moving parts. Parts that lack lubrication cause friction in motors and increases the amount of electricity you use.
• Check and inspect the condensate drain in your central air conditioner, furnace and/or heat pump (when in cooling mode). A plugged drain can cause water damage in the house and affect indoor humidity levels.
• Check controls of the system to ensure proper and safe operation. Check the starting cycle of the equipment to assure the system starts, operates, and shuts off properly.
Cooling Specific
• Clean evaporator and condenser air conditioning coils. Dirty coils reduce the system’s ability to cool your home and cause the system to run longer, increasing energy costs and reducing the life of the equipment.
• Check your central air conditioner’s refrigerant level and adjust if necessary. Too much or too little refrigerant will make your system less efficient increasing energy costs and reducing the life of the equipment.
• Clean and adjust blower components to provide proper system airflow for greater comfort levels. Airflow problems can reduce your system’s efficiency by up to 15 percent.
Heating Specific
• Check all gas (or oil) connections, gas pressure, burner combustion and heat exchanger. Improperly operating gas (or oil) connections are a fire hazard and can contribute to health problems. A dirty burner or cracked heat exchanger causes improper burner operation. Either can cause the equipment to operate less safely and efficiently.
Actions To Do Yourself
• Inspect, clean, or change air filters once a month in your central air conditioner, furnace, and/or heat pump. Your contractor can show you how to do this. A dirty filter can increase energy costs and damage your equipment, leading to early failure.

Energy Star

How to Hire a Contractor

Monday, February 16th, 2015

6 part Series


  1. Ask for references on social media
  2. Browse Better Business Bureau, Yelp and Angie’s List (Ask the contractor for references or if you can show up to a current job site)
  3. Make sure they’re licensed, bonded, and insured
  4. Get estimates from three different companies, make sure they have experience with your system (whether it’s high tech or old school)
  5. Find out if there are tax credits or rebates
  6. Service contracts and payment schedule


Part 1: How to Hire a Contractor

Let’s say there was recently a big hail storm, and afterward you noticed some water spots on your ceiling. It doesn’t take long for contractors to come door-to-door asking to check your roof for hail damage. How about a van you see driving down the road with a name and a phone number to call when your plumbing stops.

Before you invite them to begin work, do your homework to protect yourself from people parading themselves as professionals, but are actually high-pressure salesmen without proper experience or licensing. Don’t fall victim to a scam. Protect yourself and your money by doing your research before you hire a contractor. This is part one of a six part blog series. Be sure to read all six before hiring anyone.


Here’s the first tip: Use Social Media

Today, the first thing a lot people do when they want to buy a product or hire a contractor is to ask their friends on Facebook. It’s typical to see a post on your news feed that says something along the lines of, “Have any of you tried __insert business name__…” Your friends give you real time referrals for products and services, and the experience they’ve had with the companies. You’ll trust your friends before you would ever trust an ad or a salesman.  After friends make a referral, ask them if they’ve used the person in their own home. Often times, well-meaning friends refer someone they know that has a wrench, but not the knowledge or skills to correctly fix the problem. Then, you’ll have to hire another contractor to fix and clean the mess the first guy made, which causes you to spend more money than necessary. Pick a reputable contractor the first time.

Creating a conversation: A contractor who’s actively marketing the area and wishes to create a conversation with their customers should take advantage of today’s world in social media. A searchable Facebook page allows customers to check out reviews and testimonials from other Facebook users. For a contractor to be active in social media shows customers that word-of-the-mouth referrals are important to them and they encourage it. A contractor who takes advantage of their customers wouldn’t want their potential customers seeing the things their previous customers have to say.

Negative reviews: Notice how the company responds to negative reviews on social media. Ask yourself if that’s how you want to be treated if you were to have a negative opinion after working with the contractor. Was the person made to feel valued or totally discounted with a dramatic response? There may be a discrepancy or difference of opinion, but the contractor should always respond in a way that is respectful and empathic. Just because a company has a negative review doesn’t mean they should be written off completely, just be aware of how they respond and if they’re actively trying to fix the problem.

If you’ve had an experience with how a contractor has treated you on social media, we want to know.  Leave a comment to let us know what happened.

Keep up-to-date on news from Leinbach Services Inc. through our Facebook page. Or, call us today to find where you can read our reviews:

Johnson City 423.282.4983           Bristol 423.764.0126       Kingsport 423.239.3147

Keep reading to find out the next step in hiring a contractor.

*Following these tips doesn’t guarantee you won’t hire a conman. Use your best judgment and gut feelings before letting anyone into your home.*

Heat Pump Giveaway

Monday, February 9th, 2015
This is Ms. Pruitt's new installed outside unit.

This is Ms. Pruitt’s new installed outside unit.

Imagine a new heat pump installed in your home and all the benefits that comes along with it. Imagine lower electric bills, being more energy efficient, better level of comfort, and avoiding costly repairs on your current unit.

If you own a home in Tennessee, you are eligible to win a free heat pump from Leinbach Services INC in the fall of 2015. The giveaway includes a new Bryant Legacy Series heat pump system, which is the outside and inside unit, a thermostat, and the equipment and labor needed to do a proper install.

You have all year to sign-up, but do so today to ensure entry before closing ends. Email Corey at with the following information to be entered into the drawing:

Your name, email address, mailing address, phone number, and the age of your current unit. If you don’t have access to a computer, you can mail us the same information to Leinbach Services INC P.O. Box 6389 Kingsport, TN 37663. We look forward to your entry.

If you need a heat pump installed now, you’ll still be entered to win the giveaway in the fall for a rebate.

There are exclusions to this giveaway. Visit our website for exact details.
Call us today for more information on heating and air conditioning units:

Johnson City 423.282.4983           Bristol 423.764.0126        Kingsport 423.239.3147


Call Leinbach Services Inc. for your heating and cooling needs. We also do electrical, plumbing and handyman services.


How to Save Energy and Money

Sunday, February 1st, 2015

Energy savings equals dollar savings are you, too!

Recently in the Kingsport Times Newspaper, there was an article published about how the City of Kingsport school systems have experienced money savings beyond what they predicted just by participating in ENERGY STAR.

ENERGY STAR is a government program that saves money and protects our climate through superior energy efficiency. It encourages and aids homeowners to have an energy efficient home with improvements concerning insulation, air sealing, thermostat replacement, hot water conservation measures, and cost-effective appliance and lighting upgrades. A certified energy auditor comes to your home to assess its current energy rating and lets you know what you can do to improve it. The government offers tax credits to those who install qualified energy generating systems.

Leinbach Services INC can help you decide what technologies will improve your energy efficiency. Let us know what you’re interested in installing in your home, and we will help you to improve your energy score while also reducing your electric bill.

Call us today for more information on how we can save you money by updating your heating and air conditioning unit:

Johnson City 423.282.4983           Bristol 423.764.0126        Kingsport 423.239.3147



Leinbach Services Inc. specializes in heating/cooling, plumbing and electrical services.


5 Ways to Prepare your Plumbing for Freezing Weather.

Thursday, January 1st, 2015

Inside Plumbing

1. Insulate pipes that are located in unheated areas such as in the crawl space, attic, garage, or basement. You can use insulating tape or molded pipe sleeve and wrap it over the entire length of the exposed pipe. Cover all valves, pipe fittings, etc… with insulating tape or fiberglass.

2. Open cabinet doors in your kitchen and bathrooms. Water lines that supply kitchens and bathrooms are frequently located in outside walls. If there are any air leaks in siding or insulation it can cause the pipes to freeze. Leaving your cabinet doors open when the temperature is below freezing allows the pipes behind the cabinets to get more heat.

3.  If you are going out of town shut off and drain your water system especially if you will be gone for several days. Make sure you turn off your water heater before draining your system! Leaving your furnace or heat pump on a low setting helps, but may not prevent freezing. Turn off your main shut off valve then go through the house and turn on all faucets, sinks, tubs, showers, etc… and flush your toilets. Meanwhile go back and remove the plug from the valve so that it can drain completely. Make sure when you are done that you retighten the valve and shut off all faucets.

4. Because your water heater works harder in the wintertime, you can flush out your water heater to remove sediment buildup that causes corrosion that will shorten the life span and reduces heating efficiency.

5. Keep a constant temperature both day and night. Don’t turn your thermostat down at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

If you do have a frozen pipe:

  • keep the faucet open. As the frozen pipe and  area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.

More information.



Leinbach Services Inc. has locations in Tennessee to serve you in Kingsport, Johnson City and Bristol TN. Call Leinbach Services Inc. for all your plumbing needs.

We do: water heater repair, faucet repair, drain cleaning, toilet repair, toilet replacement, Heating, HVAC, AC, heating and air, heating & cooling, air conditioning, furnace, electrical, wiring installation, electrical wiring, home improvement, house repair, garage door repairs, commercial door repair, commercial door replacement.

Leinbach Services Inc in Tennessee is the only name you need to know when it comes to your building maintenance needs. Whether it is residential or commercial,


Johnson City Woman Winner of New Heat Pump

Monday, December 8th, 2014


Local business Leinbach Services Inc. gave away a new heat pump as part of their anniversary celebration


The winner of our new heat pump giveaway!Dorothy Pruitt

The winner of our new heat pump giveaway!Dorothy Pruitt

Hundreds and hundreds of people entered Leinbach Services Inc. heat pump giveaway and the winner was drawn on the evening of November 19, 2014. The morning of Thursday, November 20, 2014 Dorothy Pruitt, Johnson City, Tenn., was surprised at her home with balloons, flowers, a certificate and a brand new heat pump.

“When my daughter entered my name into the contest, I didn’t expect to win at all,” said Dorothy Pruitt, winner of heat pump. “I remember saying to her, don’t waste your time because I won’t win.”

Pruitt recently lost her husband due to terminal illness and has a daughter and two granddaughters that live with her. They have been without heat or air conditioning for quite some time and have been using kerosene heat to stay warm, Pruitt said the kerosene makes her really ill.

“Everything went downhill after my husband died,” said Pruitt with tears in her eyes. “I wasn’t expecting a miracle but God performed a miracle today through Jim Leinbach and his company.”

The heat pump giveaway was part of the 20th anniversary celebration of Leinbach Services Inc. being in business.

“We did this giveaway as a way to say thank you to our community,” said Jim Leinbach, president of Leinbach Services. “We really appreciate our customers and getting to serve those in our community, after all, they’ve had a major role in us being in business for 20 years!”

Through this giveaway, Leinbach Services Inc. has come to realize the overwhelming need of homeowners in the area for new heating and cooling units whether someone doesn’t have a system at all or has an old unit that doesn’t work.

“We don’t want anyone to have to be cold in the winter or hot in the summer because they aren’t financially able to get a new heating and cooling unit,” said Mary Massarueh, Comfort Specialist of Leinbach Services. “We offer flexible financing and do free estimates, we would be more than happy to talk to anyone in need of a new heating and cooling system.”

Leinbach Services Inc. serves the TriCities with quality customer service providing services in heating and cooling, plumbing, electrical and handyman. For more information on Leinbach Services and the giveaway, visit