Testimonials/Reviews

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32 Responses to “Testimonials/Reviews”

  1. Jeff Smith, VP Sales and Marketing; Mark Freeman and Associates Says:
    April 21st, 2010 at 11:31 am

    Leinbach Services is the company to call when you need it serviced, fixed, replaced or upgraded. What is it? Electrical, plumbing, handyman services and HVAC, among other things.

    When a family member called me about a window that needed to be repaired, I called Leinbach Services. My family member thought since I was in the “window business”, I would repair an old broken window. Since I replace windows, not repair them, I did not hesitate to refer her to Leinbach Services because I knew she was in good hands. The window was taken care of quickly and efficiently and she will return to them again and again for those handyman projects around the home.

    Don’t expect the typical truck and ladder man to show up when you call Leinbach Services. These are professionals, trained in various specialties, dressed appropriately and will not reek of alcohol. You will know who they are by the well marked vehicle and the name tag. You will then ask for your technician by name because of your positive experience.

  2. Mike Culligan Says:
    May 4th, 2010 at 10:48 am

    My wife and I have owned our home in Kingsport for about 4 years. When we bought it, we understood that the heat pump was about 20 years old and as a consequence, we knew that we were living on “borrowed time” and might soon be faced with replacing it. Rather than wait for something to happen to it, we felt it would be more effective if we proactively had somebody look at our heat pump to come up with a course of action that would prolong its life.

    That is where Leinbach Services Inc. came in.

    Steve came out to our house and told us the exact condition of our heat pump. He was obviously very knowledgeable and took the time to ensure that I understood what he was seeing. He recommended that we initiate a preventative maintenance plan that would trigger Leinbach Services Inc. to come out twice a year and check our system. Although we have had to replace a couple of parts on our unit, it is still going strong and we have paid a fraction of what it would have cost to replace it.

    Oh, by the way, because of Leinbach Services Inc, we replaced our old mercury thermostat with a new electronic programmable one. The ability to program in the timing of when our heat and air conditioning comes on has saved out family hundreds of dollars in electricity costs since we installed it.

    I can recommend Leinbach Services Inc. without hesitation to anybody because of their extreme professionalism. The money they have saved my family and I is just an added bonus!

  3. Debbie Slonaker – Cambridge Village Says:
    May 4th, 2010 at 11:10 am

    Monday’s are probably the worst dreaded day of the week for many people. Now put that together with going to your basement only to find a “large” area of wet, soaked carpet, the area under and around your water heater wet with puddles of water.

    Sometimes I don’t take a “situation” really well; I tried to get up as much water as I could and then tried to figure out myself what was going on; whether or not my water heater would need replaced and called several people asking advice and eventually being told to call a plumber. I’m sure, like anybody else hearing the word “plumber” money signs going off in your head. So, I started through the phone book and BAM – I realized I had my own personal “plumber” – so I picked up the phone and called Leinbach Services, and when Trina answered the phone all I said was “HELP.”

    She got all of my information, told me she would contact someone and get them out there. Within 45 minutes, I had Jeff at my door. He checked out the situation, decided that the problem was not as bad as it could have been, went and got some materials and had things fixed within an hour. Needless to say, this made my Monday get a whole lot better.

    I have worked with the guys from Leinbach Services over the past 2-3 years and have always found their service to be exemplary; always arrive at or around the time promised. There is always someone who knows about any problem we may have and knows how to tackle the problem and gets it fixed. They always come with a friendly greeting and a smile.

    In this day and time, people are reluctant, taking a stab going through the yellow pages and not knowing who you are calling, what or WHO you might be getting; there are a lot of rip off artists out there. BUT, with Leinbach you can be assured that this is a good company with upstanding people who won’t take you for a ride – Trustworthy is the word best associated with Leinbach Services

    Call Leinbach Services Inc. for your electrical, plumbing, handyman, hvac and commercial door hardware needs. We have locations in Kingsport, Johnson City, Bristol, TN and Abingdon, VA.

  4. Tracy White Says:
    June 9th, 2010 at 1:13 pm

    Leinbach Services Inc. has just been such a blessing to our family! We purchased an 18 yo Foreclosure with 4, yes count them 4 HVAC systems. Right away I had a plumber, an electrician and an HVAC system person come out to do some work and check out the house. Then, I had some little things that needed attention at our new home the Foreclosure home and my old home that we’re in the process of selling. I decided to give Leinbach Services Inc. a try figuring this would be the situation for a few months needing little repairs here and there. So, Jeff an electrician came out to our old house to repair an outlet and he overheard me talking to my Realtor about a buckle she and a prospective buyer saw on the roof. My husband had a fella set up to put on our chimney cap that had blown off in the storms but that fella was trying to work it out with someone to bring over a taller ladder and it hadn’t worked out. My husband and I were discussing which roofing company to hire, and Jeff offered to fix it. Have you ever heard of an electrician that will get up on your roof and replace your chimney cap? I almost had a stroke on the spot I was so delighted! So of course it was the clear choice to ask Jeff if he would put in my new thermostats in the foreclosed house. He said he’d have Steve, the HVAC person give me a call to help me choose the best thermostats for our family situation. I have one child that likes to keep things really, really cold in the house. Steve called me that night, and made an appointment for Friday at 4:30 p.m. Steve is such a pleasure to work with explaining things that we should get done to preserve our aging systems whether Leinbach got the job or not. He also gave me some common sense tips on how to save energy but help my child be comfortable that likes it much colder in the house than the rest of the family. Steve noticed we didn’t have a filter in a return, and he asked do you need help with putting in the right filter? I said yes, because it seems we’ve got a bunch of sizes. Sure enough, he measured and we did have almost every size return! A few days later Steve was over to put in the thermostats and noticed a knocking sound. It was driving me crazy, but I forgot to mention it to him because I had so much on my mind. He fixed it! It’s like having a family of experts at your finger tips!

    If you want a company that will go over and beyond and knows their stuff inside and out, then chose Leinbach Services Inc. My husband has been very concerned that such top rate “service” could be too expensive. However, we’ve found that Leinbach Services Inc. has worked within our budget constraints, and their pricing to be in line if not a better value than most situations. You won’t be disappointed. Obviously, customer service is their top priority!

    Thank you Jeff, HVAC-Steve, Troy, and Handyman/Painter-Steve!

    Troy came to repair some seams that had begun to show due to settlement. My husband tried but just didn’t do it perfectly, and Troy explained to us what he did wrong and just did a lovely job! Steve replaced our attic fan that wasn’t working in our foreclosed home, and will replace our attic stairs in our new home. He begins painting in the next week or so the house we have on the market and advised us on the best sealant to buy for around our windows in our new home to reduce our energy costs. So many of their suggestions you might read, or learn over a period of time via experience. With the Leinbach Service’s team you benefit from their years of experience. In the long run you’ll save money and a few headaches working with Leinbach Services Inc.!

    Call Leinbach Services Inc. for your electrical, plumbing, hvac, handyman and commercial door hardware needs. We have locations in Kingsport, Johnson City, Bristol TN and Abingdon, VA.

  5. Melissa Taylor Testimonial Says:
    July 9th, 2010 at 1:15 pm

    My parents are 70 years old and their heat pump stopped working on an evening that the temperature was in the 90’s. They were very uncomfortable and when they called the heat pump installer, they were told that no one could respond until the next day. When my Dad called me I immediately called Jim Leinbach (at 7:34 PM on a Tuesday) and he had service rep Jeff returned my call within minutes and within the next 90 minutes the heat pump was fixed and cooling the home. I would recommend Leinbach Services Inc. to anyone and will not hesitate to call again if my family is ever in need.

    Call Leinbach Services Inc. for your electrical, plumbing, hvac, handyman and commercial door hardware needs. We have locations in Kingsport, Johnson City, Bristol, TN and Abingdon, VA.

  6. Stanley Givens Says:
    August 27th, 2010 at 1:25 pm

    I am happy to say that your employees were very helpful with what have been a totally unpleasant situation at my home. My wife and I had our three-year-old grandson visiting with us for the week during what was apparently the hottest week of the year. We discovered late Tuesday evening that our air conditioning was not blowing any refrigerated air into our house. So, at 8:00 AM the next morning, my wife called the Johnson City company that had installed our unit some years ago. That company politely told her that they could not even come out to check our unit for ten days! After some thought, my wife called Leinbach Services Inc. and they had someone on the job by 10:00 that morning. It took two men all day, but by 4:30 that afternoon, my air conditioning was back up and running. I believe if it had not been for your employees, my wife and I would have been forced to take our grandson to a motel for the night.
    Thank you very much.

    Call Leinbach Services Inc. for your plumbing, electrical, HVAC, handyman and commercial door hardware needs. We have locations in Kingsport, Johnson City, Bristol, TN and Abingdon, VA.

  7. Mr. G. O'Neil Says:
    January 7th, 2011 at 1:19 pm

    One Stop Shop
    The main reason I chose Leinbach Services Inc is the technicians are qualified and able to carry out a wide variety of jobs at a time. They deal with carpentry, electrical and plumbing problems as well as installing and maintaining heat pumps. One-stop for home repairs.

  8. Interstate Awning & Sign. Says:
    January 19th, 2011 at 3:30 pm

    INTERSTATE AWNING & SIGN has used leinbach services and will use them again. They are there when they say they will be there.

  9. Tim Meredith Says:
    July 7th, 2011 at 11:20 am

    “We Love our new air conditioner!” says Tim Meredith of Holston IT.
    Thursday, July 7th, 2011

  10. John W. Says:
    September 2nd, 2011 at 3:21 pm

    ‘Steve did a great job. I really appreciate his promptness in getting to my home and fixing the problem with my HVAC unit.

  11. Bob Quillen Says:
    September 13th, 2011 at 11:24 am

    I like it says Bob Quillen in Kingsport,TN

  12. Carol Garland, Erwin, TN Says:
    October 19th, 2011 at 1:25 pm

    Very polite and helpful in his service. Was very helpful in informing me of what needed to be done. Would recommend to anyone.

  13. Joe Wise Says:
    December 12th, 2011 at 3:28 pm

    We are pleased to work with Leinbach Services. They provide an outstanding level of service. Their staff is courteous and professional in engaging the homeowners and homeowners associations we serve.

    Joe Wise

    General Manager

    Wise Property Solutions http://www.WisePropertySolutions.com

  14. J. Hittle Says:
    January 20th, 2012 at 10:30 am

    The tech was at my residence 2 times in 2 weeks and he is a great ambassador for your company. He is the ultimate professional, compassionate and very knowledgeable in all aspects of your services. I will and have recommended your services.

    J Hittle

    Mount Carmel, TN

  15. John White Says:
    February 3rd, 2012 at 10:31 am

    I have the “Silver Comfort Club” membership and I consider it a very good buy. During the winter I had problems with my gas furnace, and it turned out to be a difficult problem to fix. Steve and Jeff were very dedicated in finding the heating problem, and then seeing that the problem was professionally fixed. Leinbach Services takes great pride in their work!

  16. Jim Arnold Says:
    March 12th, 2012 at 9:34 am

    “Jim…I used your services on Tuesday morning to move an electrical outlet behind a stove on a rental property I own…I called Monday, your nice receptionist told me a supervisor would give me a call to set it up….he did a couple hours later and set up an apt. for 9 am Tues. morning….at 8:59 am Tues., your tech showed up and completed the job in a jiffy. What a nice experience!! You should be proud of all levels of your company!! I’ll be calling again!! Thank you…and be sure to Thank your fine staff! Jim Arnold” President at A & A Associates LLC written February 23, 2012 via Linkedin.

  17. Tracy White Says:
    March 16th, 2012 at 9:13 am

    I used Leinbach Services Inc. to take care of some plumbing issues that I had, and I had some problems with my oak door. They got it put in for me and fixed the plumbing. I have a really old heating and air conditioning system in a foreclosure that I bought and they had not really been maintaining it. I didn’t want to replace them yet, Leinbach Services did the maintenance on them, and they have kept them alive for me. They do pretty much everything. I don’t think they do air duct, but they do drywall repairs and such kind of things, and they have done that for me as well in the past.

    I have used them before in the past. I have been really impressed with them. We have been able to look at some electrical work and they did an electrical section for me. They heard me talk about how we needed to get somebody to check something on the roof and not even thinking that they would do that, he offered to take care of it for us and he did. I have a really old heating and air conditioning system that I bought in a foreclosure and they had not really been maintaining it. I didn’t want to replace them yet, Leinbach Services did the maintenance on them, and they have kept them alive for me. Their pricing is pretty reasonable. The quality has been great. Review from Angie’s list.

  18. H. Parlett Says:
    March 19th, 2012 at 9:35 am

    Steve is excellent.

  19. Rose Neese Says:
    April 23rd, 2012 at 10:21 am

    Thank you so much for five star service! Called your office for service on my heat pump.Your office made sure someone would be out the same day as it was going to be in the 30′s that night. It was fixed and warm and cozy for the cold nights ahead!
    I also got the “Comfort Club Membership” and a couple of days later it was serviced for the hot summer ahead! The complete Leinbach Services team are very professional and great customer service! I’ve already recommended Leinbach Services to my friends!! Thanks again & have a great summer!
    Rose Neese

  20. David Strickland Says:
    July 3rd, 2012 at 4:20 pm

    A piece of summer heaven was gifted to me by Leinbach Services (Jim Leinbach), my ac unit went out this weekend….his tech Al came by and fixed the situation in 15 min at a very far price….I give Leinbach Services a true “adda boy” and you should call them for your heating and air services….Thanks Jim Leinbach from David Strickland via Facebook

  21. Karen Hester Says:
    July 11th, 2012 at 1:18 pm

    Thanks so much to Ryan at Leinbach Services for getting us some cool air at Cranberry Lane today! Ryan, because of you…we smiled a bit more! Jim, we appreciated the quick service. via Facebook

  22. Mike Culligan Says:
    July 11th, 2012 at 2:22 pm

    When we bought our home 6 years ago, we knew that we were going to have to address our heat pump at some point. It was 25 + years old and it was living on borrowed time. For the last 6 years, the folks at Leinbach have kept the old heat pump running until just recently, when it sprung a terminal leak. Ben went “above and beyond” in getting us a great price on a new unit and got it installed during the hottest week of the year. I could not be more impressed with the service and attention that we get from Leinbach!

  23. J Daniel Shew Says:
    July 12th, 2012 at 10:18 am

    Ryan came out to check our unit today. He is really good.He fixed our business air quickly. Very smart. via Facebook

  24. Brian Hay Says:
    July 21st, 2012 at 1:10 pm

    I used Leinbach Services for electrical. I used them on the other half of my duplex for the a/c unit and up in the attic they would have to do some work with that.

    They did a good job and I would rate them highly. They are doing some work for me now.
    Transcribed from a telephone interview from Angie’s List

  25. Jan Scibor Says:
    August 8th, 2012 at 3:00 pm

    Ryan called to advise us of his arrival time. His professional manner and appearance put us at ease as he worked in various rooms in our home. We felt comfortable having him in our home and confident that we were receiving excellent service.

  26. Cherie Chapman Phillips Says:
    August 17th, 2012 at 6:09 pm

    THANK YOU so! Your team (Ben, Sean) demonstrated professional excellence. I called early afternoon and Ben had Sean out within a couple of hours. Your sincere concern, immediate response, and expertise are rare qualities and exemplify all that is the ultimate! Your business was recommended by a dear friend and I will joyfully continue to refer.
    Very appreciatively, Cherie

  27. CATHY M. Says:
    August 20th, 2012 at 3:24 pm

    Thanks Sean . You helped me out at one of my stores and did an excellent job. The Mgr at the store was happy and I was happy with your work. You pricing was very reasonable too – thanks again – keep up the great work !! I will definitly pass the word on to anyone looking for work to be done in your area :) – thanks again!!

  28. Ann Johnson Says:
    August 25th, 2012 at 1:06 pm

    Yesterday my AC stopped working in the late afternoon. I called Leinbach Services Inc., and they had a tech at my home within half an hour. Ryan did a great job! Total time from phone call to finish was just over an hour! Thanks Jim Leinbach! Great company, and I highly recommend it.
    Ann Johnson via Facebook

  29. Janice Wyatt Pearson Says:
    November 28th, 2012 at 4:10 pm

    Yesterday one of your technicians came to help fix my small electrical problem. He was very polite and took care of business very professionally. I appreciate his help and asked about other small jobs I had coming up and I want to let you know, I will be calling on Leinbach Services again. Thanks so much for your professional and friendly service and for hiring good people.

  30. Phil Black Pathway Lending Says:
    December 18th, 2012 at 12:45 pm

    I trust this message finds you and yours well! I write to let you know that I recently called on your Abingdon Office for repairs to my home heating and air conditioning system.
    Don’t worry all is working properly now!

    Ryan your service Tech was responsive, understanding and worked efficiently. He provided outstanding service and followed up with a note in the mail. My wife and I appreciate his high level of professional service.

    I believe he represents your company well! Employees like Ryan are likely to help you continue to serve the market with distinction and gain market share. I wanted you to know what your employees are doing when you are not looking!

    Season’s Greetings!

    Sincerely,

    Phil Black
    Pathway Lending

  31. Robin Hodge Says:
    January 28th, 2013 at 10:19 am

    Leinbach Services, Inc. is a most valued company. I depend on them for everything. I call explain the problem and they send the perfect person for the job. I have used them for plumbing issues (inside and outside the house), heating and air conditioning problems. So far, they have solved every problem… via Facebook

  32. Dale R. Wilkison Says:
    March 18th, 2013 at 12:06 pm

    Your service was prompt and efficient. I especially want to thank Ryan Parks. He was very professional at all times and very pleasant.

    If I have need of any of your services in the future, I will definitely use Leinbach.

    Thanks Again:
    Dale R. Wilkison
    Jonesborough, TN

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